Shipping and Policies
All Items are hand made making each item unique. Pattern/placement may vary and colours may appear different on your computer screen than in person.
*We will be upgrading all Parcel shipping within Canada to Xpresspost on orders placed before Dec 19 at midnight to ensure Christmas delivery. We will have local pickup up until Christmas Eve. Please arrange as soon as possible as we will be spending time with our families and we will accommodate as best as we can!*
All items listed on our website are ready to ship and will ship within 2-3 business days.
Are you local? We have free local pick up locations in Maple Ridge and Mission, B.C.
Most of our items ship letter mail in Canada this does not come with tracking. If you would like you can choose parcel shipping. US and International shipping doesn't have tracking. Note that it is very rare for packages to get lost. We are not responsible for items lost or damaged in transit.
We ship worldwide.
If you are not completely satisfied with your purchase please contact us for exchange within 7 days of receipt. All shipping and handling are the responsibility of the customer. Merchandise must be in new condition with receipt or invoice. Custom orders are final sale.
Please contact us with any questions!
With Love by Ash will never sell or give out your information including your email address to other companies. However we may need to provide some information to services such as shipping or delivery.